Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-gourmet-tortilla-chips.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy policies governing the collection and use of personal data, so we encourage you to review these carefully before engaging with them.

Processing Activities

Our Privacy Policy guides how we interact with users in various scenarios:

  • As an authorized user: When you create an account on our platform and utilize our applications or services, we process your data to manage your account and provide personalized experiences.
  • Website visitors: If you browse our websites, we may collect certain information about your device and browsing behavior for analytics and improvement purposes.
  • Communications: We may reach out to you via email, phone, or SMS for marketing, transactional, or service-related communications. You can opt-out of these at any time.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: This includes your username, profile name, and password (hashed and salted).
  2. Payment Details: Securely stored cardholder information for transactions.
  3. Financial Records: Transaction history and billing information to process payments.
  4. Purchase Data: Products or services you’ve purchased from us, along with order details.
  5. Mobile Device Identifiers: Unique device IDs or tokenized data from mobile apps.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback and Reviews: Comments, ratings, and suggestions you share with us.
  8. Social Media Details: If you choose to log in via social media, we may collect information from those platforms (with your consent).
  9. Product Preferences: Your choices regarding products, flavors, or customization options.

We obtain this data through direct user input, automated systems like analytics tracking, and partnerships with trusted third parties.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and gather analytics:

  • Strictly Necessary: These cookies are essential for website functionality and performance. They ensure basic interactions and navigation.
  • Preferences: Customizing your privacy settings, language choices, and ad preferences fall under this category.
  • Analytics: We employ these cookies to collect aggregated data about our users’ behavior, helping us improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over their browsing experience.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained as long as necessary for the purposes it was collected for, after which it is securely deleted or anonymized.
  • For tax or accounting purposes, we may need to keep certain financial records longer than others.
  • We periodically review our data retention practices to ensure compliance with applicable laws.

Security Measures

Protecting your data is paramount, and we have implemented robust security measures:

  • Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted partners for processing sensitive information, ensuring they adhere to strict security standards.
  • Access Controls: Only authorized personnel can access personal data, and access is granted on a need-to-know basis.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect or retain personal information from them.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies in your information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when it is no longer necessary.
  • Restriction: Limit our processing of your data under certain conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer via the details provided below. We aim to respond promptly and efficiently to all requests.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page with a revision date, ensuring you are always informed about your privacy rights.

Contact Us

For any questions, comments, or data-related requests:

  • Email: [email protected]
  • Address: Privacy Policy Inquiries, Donkey Gourmet Tortilla Chips, [Street Address], [City, State, ZIP].

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data privacy and security.